Privacy policy

Who we are

Our website is b4k.se.

1. We protect your personal privacy. B4K Skincare AB protect our customers' personal privacy and strive to protect your personal data in the best possible way. We follow the laws and regulations that aim to protect you as a customer and private person.

2. B4K Skincare AB is responsible for the processing of your personal data.

Organization number: 556589-2592
Address: Folkungagatan 12
532 35 Skara

3. When we collect information and what it may consist of

3.1 We collect information

• When purchasing in our webshop
• When contacting customer service
• When you
  • register on our website
  • login to your account
  • make a purchase

When you accept our terms and conditions upon registration and purchase, you also accept that we process your personal data according to this privacy policy. This can be done via e-mail, phone or by checking the terms and conditions when registering on the website.

3.2 The information collected may include

• your name, social security number, e-mail address, telephone number, billing and delivery address
• information you provided when contacting customer service
• IP address

3.3 We request consent for sensitive data

Data relating to health and ethnic origin are sensitive personal data in the sense of the law. When you visit our website, we do not collect sensitive information from you without your consent.

3.4 How B4K Skincare AB uses "cookies"

If you leave a comment on our website, you can choose to save your name, email address and website address in cookie files. This is for your convenience so that you don't have to fill in this information again the next time you post a comment. These cookies are valid for one year.

If you visit our login page, we will set a temporary cookie to check if your browser accepts them. This cookie does not contain any personal data and it disappears when you close your browser.

When you log in, we will also create several cookies to save information about your login and your choices for designing the screen layout. Login cookies are valid for two days and layout selection cookies are valid for one year.

If you tick "Remember me", your cookie will remain for two weeks. If you log out of your account, the login cookies will be deleted.

4. What we use the information for

4.1 We use your personal data

• to establish your identity
• to handle orders
• to process and provide your purchases
• to be able to give you the best possible service in advice about the products
• to analyze statistics and user behavior around our products and services
• to increase the usefulness and experience of our services
• to market services and products including behavioral marketing
• to send you relevant news

4.2 Who has access to your personal data?

We ensure that only authorized personnel have access to your personal data. We also ensure that our partners and suppliers process your personal data in accordance with the agreement with us.

We use suppliers and partners for

• business system
• payment system
• deliveries
• marketing
• contacts

We have drawn up personal data processing agreements with our suppliers and partners who may have access to your personal data.

Personal data service agreement is an agreement that ensures that the service

• only processes the personal data according to a documented instruction
• ensures that everyone who processes the data has undertaken to treat the personal data with confidentiality
• maintains a high level of security
• The personal data may be transferred to a third-party country outside the EU/EEA if one of our suppliers or partners is located there or moves there

5. Protection of personal data

We are keen to protect your personal data from being used incorrectly. We ensure that our security systems are up to date. Our employees have safety procedures and safety rules that we make sure they follow. We also ensure that our employees are up to date with regard to laws and regulations.

6. Your rights

You have the right to have personal data that does not need to be saved due to legal obligation deleted at any time. You can also have these changed and find out what personal data we have about you.

When you accept our terms and conditions upon registration, you also accept that we process your personal data according to this privacy policy.

7. Questions and Contact

If you have questions, comments or complaints regarding B4K Skincare's processing of personal data, please contact us via info@b4k.se.